General information only
Content on this Site, including descriptions of services, billing practices, codes, modifiers and unit calculations, is provided for general information. It is not tailored to your practice, your payers or your patients, and it may not reflect every situation.
Not professional advice
Nothing on the Site is legal, tax, accounting, compliance, medical or clinical advice. Billing and coding requirements differ between payers and change over time. Before acting on anything you read here, check it against current official sources and consult a qualified professional where appropriate.
Provider responsibility for documentation
We code and bill from the documentation and information that healthcare providers give us. Providers remain responsible for the accuracy and completeness of their clinical documentation, the medical necessity of services, and the services actually rendered. Codentra does not provide clinical care or make clinical decisions.
No guarantee of payment or results
We aim to reduce denials and speed up collections, but we do not guarantee that any claim will be paid, that any denial will be overturned, or that your revenue will reach any level. Outcomes depend on payer policies, patient eligibility and coverage, documentation quality and other factors outside our control.
Codes, rules and references
References to CPT® and HCPCS codes, modifiers and Medicare unit rules are summaries written in our own words for illustration. CPT® is a registered trademark of the American Medical Association, and complete code descriptions are published by the AMA. Rules from Medicare and other payers are updated regularly, so the Site may not always reflect the latest requirements.
Illustrative content and pricing
The sample claim and other examples on the Site are fictional and for illustration only. They do not describe a real patient, encounter or payer decision. Published pricing tiers are a guide, and your fee is confirmed in a written agreement.
No professional relationship
Visiting the Site or contacting us does not create a provider-patient, attorney-client or other professional relationship. A business relationship with Codentra begins only when both parties sign a service agreement.
Do not send patient information
Please do not submit protected health information or other sensitive patient data through the Site, by ordinary email or by text message. We will provide a secure method for information sharing during onboarding.
Third-party names and links
Payer, software and organization names that appear on the Site are used only to describe the work we do. They are the property of their owners, and their use does not mean any affiliation with or endorsement by them. We are not responsible for the content of any linked website.
Errors and omissions
We try to keep the Site accurate and current, but it may contain errors or become outdated. We reserve the right to correct or change content at any time without notice. Use of the Site is at your own risk.
Contact us
Questions about this page can be sent to Codentra Medical Coding and Billing LLC, 5900 Balcones Dr, Ste 100, Austin, TX 78731-4298, or by phone at 346-656-6561.