Eligibility & benefits
We verify coverage, visit limits, copays and authorization rules before the patient is on your table.
Codentra runs the whole billing cycle for physical therapy and other outpatient practices: eligibility, coding, claims, follow-up and denials. You treat patients. We chase the money.
| CPT | Service | Min | Units |
|---|---|---|---|
| 97110GP | Therapeutic exercise | 23 | 2 |
| 97140GP | Manual therapy | 15 | 1 |
| 97530GP | Therapeutic activities | 15 | 1 |
Sample claim for illustration. Not a real patient record.
One team owns the full cycle, so nothing falls between a front desk, a coder and a collector.
We verify coverage, visit limits, copays and authorization rules before the patient is on your table.
Certified-minded CPT, ICD-10 and modifier selection that matches what your notes actually support.
Every charge is checked against payer edits before it leaves, so errors die here and not at the payer.
Electronic filing through your clearinghouse, with rejections worked the same day they appear.
ERA and check posting, matched to the penny, with underpayments flagged against your contract rates.
Aging claims get worked in priority order by balance and age, so old money does not turn into write-offs.
We find the root cause, appeal with the right documentation, and fix the upstream habit that caused it.
Clear statements and polite follow-up on patient balances, handled in your practice's voice.
Payer enrollment and revalidation tracked on a calendar, so a lapse never freezes your payments.
Monthly collections, denial reasons and days in A/R in a report you can read in five minutes.
Therapy bills in 15-minute blocks, and a few minutes of difference can change a unit count. We count minutes the way each payer does, attach the right modifiers, and keep certifications and progress reports from expiring.
| Total timed minutes | Units billed |
|---|---|
| 8 – 22 | 1 |
| 23 – 37 | 2 |
| 38 – 52 | 3 |
| 53 – 67 | 4 |
Some commercial payers count per code instead. We set each payer's method in your account on day one.
| Code | What it covers | What we check |
|---|---|---|
| 97161 – 97163 | PT evaluation, low to high complexity | Complexity level matches the documentation |
| 97164 | PT re-evaluation | Change in status and necessity are recorded |
| 97110 | Therapeutic exercise | Minutes support the units billed |
| 97140 | Manual therapy | Paired-code edits and modifier use |
| 97530 | Therapeutic activities | Overlap with other timed codes in one visit |
| 97014 / G0283 | Unattended electrical stimulation | The code each payer expects |
| Plan of care | Certification and recertification | Signatures and dates before they lapse |
| Progress report | Required periodic reporting | Reports are on file before claims drop |
A short, predictable start. You hand over access, we do the setup.
We talk through your practice, payers and pain points, and explain exactly how we work.
You share provider details, insurance contracts and system access through a secure channel.
Your account, payer rules, clearinghouse and EHR connection are configured and tested.
Claims go out, statuses are tracked and denials are worked from the first batch.
A named account manager and a monthly report keep your cash flow visible and improving.
Your fee depends on your monthly insurance collections. There are no per-claim charges and no add-ons for denials, credentialing or reporting.
Tiers are set by monthly insurance collections. Final terms are confirmed on your intro call.
Tell us about your practice and we will show you where claims slow down and what a clean cycle would look like.
346-656-6561